Quick Answer: How Do I Report A Bad Seller On Etsy?

What are the rules for selling on Etsy?

Everything listed for sale on Etsy must be handmade, vintage, or a craft supply….If you sell handmade items, you agree that:All handmade items are made or designed by you.

You accurately describe every person involved in the making of an item in your shop in your About section.More items…•.

Why can’t I leave feedback on Etsy?

The item must have been purchased on Etsy.com or the Etsy app. If you sell an item in person through Square, the buyer can’t leave a review on Etsy, but can leave one on Square. There must not be an open case on the order. You can leave a review once the case is closed.

What is a forced return?

1. In the global context, forced return is a broader term which includes any action having the effect of returning the individual to a State, including expulsion , removal , extradition, rejection at the frontier, extra-territorial interception and physical return.

What can you do about a bad review on Etsy?

The best way to deal with a negative review is to respond to your buyer quickly in Messages. Showing that you hear their concerns and are willing to address the issue may lead a buyer to edit their review. To respond privately to a review, contact the buyer through Messages: On Etsy.com, click the Your Account icon.

Does Etsy protect buyers?

Etsy’s Case System. Although Etsy is not directly involved in a transaction between a buyer and a seller, we provide a case system in the unlikely event that your order does not go as expected. … (Click here to learn more about cases, including your eligibility for opening a case, and how to escalate a case to Etsy.)

Can Etsy force a refund?

If you’re unsatisfied with an order, you may be able to request a refund for your order depending on the shop’s policies. To request a refund, contact the shop: Sign in to Etsy.com or open the Etsy app. Click or tap You.

Can a customer change their review on Etsy?

Although you’re unable to delete a review, you can edit the star rating, photograph (on the Etsy app), and the written note any number of times while the review is still eligible to be left. This article explains further.

Does opening a case on Etsy hurt the seller?

Yes, having an open or recent case affect your listing’s placement is searches as per the Etsy Algorithm. Translate to English.

Can you report a seller on Etsy?

If you see an item being sold on Etsy that violates our policies, please report it. At the bottom right of the listing page, click Report this item to Etsy. Select a reason from the overlay and write a note.

How do I complain about a seller on Etsy?

To report a problem with an order:Sign in to Etsy.com or open the Etsy app.Click or tap You.Click or tap Purchases and reviews.Click Help with order next to the order you’re interested in. … Click or tap Message seller.In the textbox that appears, describe the problem to the seller.Click or tap the arrow icon or press Enter to send.

When we contact a seller regarding an infringement issue, we are not singling out sellers. Our policies, which are based on case law, best practices and the Digital Millennium Copyright Act (DMCA), require Etsy to remove specified content when we receive proper notice of infringement.

What happens if Etsy seller doesn’t respond?

If a seller doesn’t respond to or resolve a case, the buyer can escalate the case for Etsy’s review. … If the seller doesn’t resolve the case, Etsy may issue a refund on the seller’s behalf.

How do I get my money back from a seller on Etsy?

To refund an order:On Etsy.com, click the Your Account icon.Click Shop Manager.Click Orders & Shipping.Click the … … Click Issue a refund.Select a Reason for issuing a refund and add an optional Message to buyer.If you want to refund the entire transaction, click the box by Issue a full refund. … Click Review refund.More items…

What happens when you report someone on Etsy?

Reporting items or shops is a confidential process. The reported member won’t know who reported them. Etsy’s investigation will be handled privately. You will not receive a personal response to your reporting message or any updates on the review process.

Can sellers delete reviews on Etsy?

Both customers and Etsy sellers are unable to delete reviews. However, customers can modify their star-ratings, comments, and photos that they post to your shop within the first 100 days. This is a great way to try and change their minds by providing excellent customer service after a bad review.

How long does a refund take on Etsy?

Once the seller issues your refund, it can take 3-5 business days to appear in your original payment method. Refunds issued to non-US payment methods can take up to 30 days to appear.